Refurbished computers are gaining popularity as buyers become savvy on the benefits of purchasing refurbished IT equipment. The word ‘refurbished’ literally means to restore or recondition to a ‘like new’ condition for reuse. This article talks through the different steps involved in our refurbishment process before equipment is approved for resale.
1Inspection
Upon arrival at our facility, we remove any identification marks and stickers from all equipment. All products are visually inspected and examined for cosmetic damage. Any units unsuitable for resale are securely recycled.
2 Data Erasure
A BIOS factory reset is carried out to remove any configurations and return the equipment back to manufacturer default settings. Next the hard drives are wiped to the highest standard ensuring secure, permanent erasure of any residual data.
3 Cleaning
The exterior of the equipment is cleaned to remove any accumulated dirt and dust. The interior is cleaned with high pressure air blown inside the equipment to remove dust from the internal components and in the inner walls of the casings.
4 Grading
Computers are graded into one of two categories based on their cosmetic condition.
- Grade A units may have small signs of use such as light scratches or minor scuffs and blemishes but the overall the cosmetic condition will be excellent.
- Grade B units will show heavier signs of wear but these cosmetic blemishes will have no impact on overall functionality or performance of the unit.
5 Repairs
All products are visually inspected and examined for cosmetic and internal damage. Replacement of parts such as any missing or damaged RAM, battery packs, power supplies, keyboards, screens etc. are repaired or replaced.
6 Software Installation and Licensing
A new Windows operating system and genuine refurbished Microsoft licences are installed and activated. Original Equipment Manufacturer (OEM) software is used to test components such as the CPU, RAM, optical drive and hard drive.
7 Quality Control
At this stage all aspects of the refurbishment process are tested and checked to make sure that every product meets our high quality control standards before being dispatched.
8 Packaging and Resale
After final inspection the equipment is either boxed or stored in shrink wrapped pallets for storage or until shipment. We’re so confident in our refurbishment that we offer a 3 Month Return to Base Warranty on all computers and equipment.
